Array Internet is committed to respecting privacy and security, thus recognizing the need for appropriate protection of any personal or sensitive information users share with us via this website or in any other communications. Array Internet has established this privacy policy to explain what information we collect through our website, products, and services and how it is used.

1. Information gathered by Array Internet

Array Internet keeps the storage of your personal information to a minimum. If you choose to order our products, we store your name and email address securely on our servers. In addition the use of our website may result in the storage of additional information at 3rd party service providers as described in the following.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there.

In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website’s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website’s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google.

You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This website uses Google Analytics with the extension “anonymizeIP()”, IP addresses being truncated before further processing in order to rule out direct associations to persons.

FastSpring

While Array Internet develops standardized software products, we don’t act as payment processor or seller of these products. In order to market our products, we’ve partnered with FastSpring, which is a reliable and authorized reseller of software and other digital products with focus on safe, secure internet sales and fulfillment. If you choose to purchase our products, you’ll be forwarded to FastSpring for the order process and fulfillment of the order. FastSpring will gather all necessary information to process your order. You can find more information in FastSpring’s Privacy Policy.

MailChimp

We offer a newsletter service provided by our partner MailChimp. If you choose to subscribe to our newsletter, MailChimp may collect your email address, and, if you choose to provide it, your name or additional information. You can find more information in MailChimp’s Privacy Policy.

Cookies

We have done our best to minimize the use of cookies, hidden scripts and third party services. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Currently we operate an “implied consent” policy which means that we assume you are happy with this usage. If you are not happy, then you should not use this website. We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognize you when you visit and keep track of your preferences in relation to your use of our website or when you select affiliated products or services. You can use the Tor browser or VPN services if you wish to keep your connection information anonymous, but please note that you can still be identified to Array Internet if you purchase products or services.

Voluntarily submitted information

In addition, Array Internet collects and retains information you voluntarily submit to us. It is up to you whether to submit information to us, and how much information to provide. If you choose to use Array Internet products and services we may ask for identifying information such as your name or email address and will securely retain that information. We may ask for additional information when you provide feedback or comments, or otherwise communicate with us.

2. Use of information

Array Internet uses the information provided by you to deliver products and services which you have expressly requested. We occasionally look at technical information to diagnose problems with or consider improvements to our servers or related technologies. If you choose to subscribe to our newsletter, we will send you emails from time to time to the email address you provide. We only use your personal information to provide our services or to communicate with you about the services or the website. We may use your personal information to:

  • administer the website;
  • improve your browsing experience by personalising the website;
  • enable your use of the services available on the website;
  • send statements and invoices to you, and collect payments from you;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • deal with enquiries and complaints made by or about you relating to the website;
  • keep the website secure and prevent fraud;
  • verify compliance with the terms and conditions governing the use of the website.

We do not share personal information you have provided to us without your consent, unless:

  • doing so is appropriate to carry out your own request;
  • we believe it’s needed to enforce our Terms of Use, or that is legally required;
  • we believe it’s needed to detect, prevent or address fraud, security or technical issues;
  • otherwise protect our property, legal rights, or that of others.

If you do not want to receive emails from Array Internet, please opt out of receiving emails at the bottom of the email or by editing your profile preferences.

3. Sharing of data

Array Internet does not lend, rent or sell any website user information to anyone under any circumstances without prior consent except as compelled by applicable regional laws. We don’t share your personal information with third parties, but we currently use the following third party services: Google Analytics (traffic analysis), MailChimp (mailing list management), FastSpring (ecommerce). Feel free to check out the third party privacy policies to find out more.

We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

4. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area. In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5. Security of your personal information

Array Internet employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control. Although we make good faith efforts to store information collected by Array Internet in a secure operating environment, we cannot guarantee complete security. Information collected by Array Internet will be maintained for a length of time appropriate to our needs. We never have access to your personal payment information. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

6. Updating or removing your information

You may request and correct, update, or delete the information you have submitted to us by contacting us.

7. Changes to our policies

We may amend this privacy policy from time to time. Use of information we collect now is subject to the privacy policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the website or sending you an email. A user is bound by any changes to the privacy policy when he or she uses the services after such changes have been first posted.